If you have any other questions than answered here please email me here.

DO YOU DO COMMISSIONS: Yes, I do! I currently take a maximum of two commission paintings per month. I’m happy to discuss ideas you have and my availability/timeline. Keep in mind my current timeline for commissions is 4-6 weeks from the start of a work to complete.

FRAMING: I highly recommend framing all originals and prints. Not only does framing enhance the beauty of any artwork, it will also help protect artwork from wear and dust. I do not currently offer framing services, but am always happy to assist with recommendations.

SHIPPING: Please allow for 5-7 business days to wrap and ship your original artwork. 

All work is handled with the utmost care, wrapped in tissue and packed in a flat mailer. To reduce global impact I attempt to use the least amount of packaging possible while remaining committed to the care and delivery of your art.

Original paintings sized 11x14 and smaller are shipped in a sturdy cardboard flat mailer, while original paintings 16x20 and larger will be mailed in a sturdy cardboard tube. Note that artwork shipped rolled will need to be pressed upon arrival, or at your local framer.

All work is shipped via Canada Post or USPS. You will receive notification and tracking when your package has been shipped. Costs are calculated at checkout based on package weight, size and distance.

SHIPPING PRINTS: Prints ordered on a preorder will be mailed to you within 4-6 weeks.  

One print 9x12 and smaller will ship in a sturdy cardboard flat mailer via letter mail for Canada Post and Small Packet Air for USA but will NOT have tracking information.  

All orders of 2 or more prints will be sent via Canada Post with tracking information. You will be emailed tracking at time of shipment.

12x12 prints will be shipped flat and have flat rate shipping for Canada and USA orders. 

International packages may incur boarder fees, duties and handling fees outside of my control.

Due to Covid-19 my goal is to mail out once per week. Please allow for slight delays in shipping times due to this. Also please be aware that shipping times are all approximate during the pandemic.

CAN I PICK UP MY ARTWORK: Yes! You are welcome to pick up your artwork. Please keep in mind I'm a mama of two small children so I am at mercy to their schedules. But if you live local or would like to pick up in person in Qualicum Beach, Vancouver Island enter the code “LocalPickup” at checkout to forgo shipping fees and email me to work out details. 

RETURNS: At this time all sales are final. However, if there is ever an issue with your work and you would like to discuss please email.

WHO OWNS THE ARTWORK? Alexa Johnston retains all rights to all original artwork created and sold on this website. This includes the rights to all images of sold and commissioned paintings by Alexa Johnston. Alexa retains the rights to make reproductions of any and all artwork. If you would like to purchase the rights to an original artwork please email here.